Support

Email us at support@itin.voyage and we'll get back to you.

Common questions

My sign-in code didn't arrive

Check your spam or junk folder, and that the email address is spelled right. You can ask for a new code from the sign-in screen after a minute.

How do I join a friend's trip?

Ask the trip's owner for its invite code (they'll find it in the trip's Share sheet). In Itin, tap + → Join a trip and enter the code.

Can I use Itin without a connection?

Yes, to read your trips: they open offline as they were last loaded. Changes need a connection, and the app tells you when you're offline.

Who can see my trips?

Only the people on them, unless the owner publishes a trip to Explore. Even then, private details like confirmation numbers, costs, notes, addresses and dates stay private. See the privacy policy.

How do I delete my account?

In the app: Profile → Delete account. You'll choose what happens to any trips you share with others before anything is deleted.